All bloggers’ goal is to bring and engage more readers with their content, whether it be their own personal opinions and views, experience or news related to the chosen niche. But a successful blog is not only about more visits and regular readers – it’s also about generating activity around the created blog posts in forms of clicks, shares and comments. While it can be pleasing and rewarding to learn that your writings are good and that many people are drawn to your perspectives and engaged with your content, it can still happen to every blogger to get a feedback that may not be that satisfying.
What are the Most Common Types of Negative Comments?
- Content stabs that directly attack your credibility as a blogger.
- Spam comments which include inappropriate links, profanity and/or cursing.
- Corrections of mentioned facts and statistics and comments that refer to spelling and/or grammar errors.
Should You Delete a Negative Comment Under a Blog Post?
It is totally up to you to decide whether you want to leave and address an unpleasant comment below a blog post or you want it deleted. While most expert bloggers and social media “gurus” will advise you to never delete a comment (unless it is spam, where some WP plugins can help), the frustration of receiving such a feedback is completely understandable, particularly for beginner bloggers.
When a person says something negative about our blog posts our initial reaction is to “clean that stain” to never see it again. We even forget that we should be happy that someone read our content and felt they have something to share with us. But what if we remove that comment – will that person notice that and tell others too? Honesty and transparency are crucial when building trust in relationships, and same applies to blogging and online networking also. Don’t you agree?
So How Should Bloggers Deal With Negative Comments?
The first thing you should do is find out who is the commenter and where does this feedback come from – is it from a competitor, an irritated fellow blogger, or from someone trying to discredit your work and blog. Maybe it’s a spammer or another subject matter expert who’s just trying to help you correct a mistake. Understanding the person and her/his motives behind the negative comment will help you address it better and frame your later response.
At a minimum, try to do the following:
#1 Read and review your blog post with the commenter’s perspective in mind to see if the comment makes sense. If it does, let this person know that you understand her/him and respect their individual opinion even if you don’t necessarily agree with it. Do your best to appear diplomatic in your response, rather than argumentative.
#2 If the commenter is correcting your facts and figures make sure to check and cite your sources and let them know where you’re getting your information to cover your bases. In case of a mistake thank the person for noticing and taking the time to improve your blog posts. We often create the content in collaboration with others, so remember to also give credit where it is due.
#3 Check the tone used in your blog post – is it helpful, or do you sound bossy? Oftentimes the critical and negative feedback is a result of the similar tone that we used initially.
Many blogs out there are struggling for readership, and getting a comment (good or bad) shows there are people reading and interacting with your posts and that you are obviously doing something right with your writings. That is the most important takeaway you should get from a negative blog comment – to not take it personally, but be thankful and constructive about it making efforts to improve in the future.